WE MAKE FEEDBACK SIMPLE FOR
YOUR CUSTOMERS, EMPLOYEES AND BUSINESS
Feedback in seconds...
not minutes!
Instant Analysis &
Real-Time Alerting
Stronger Loyalty
=
More Revenue
ENSURING YOU GET GREATER
INSIGHT, ENGAGEMENT AND LOYALTY
Just some areas to our platform supports your Business:
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Consumer Insight
-
Polling
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NPS
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Staff Pulse & Engagement
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Recruitment & Retention
-
Education & Training
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B2B
-
Regulation Compliance
-
Well Being
no app . no download . no log-in
no software . no hardware . no integration
PLATFORM OVERVIEW
A COST EFFECTIVE, FEATURE RICH PLATFORM
FOR YOUR BUSINESS
Availability learn more >
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Accessible on any device, 24/7
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Gain responses by QR code, email, SMS, and more
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Any Device, Any Time
Functionality learn more >
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Multiple Question type options
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Upselling options
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Sign Posting
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Fully Customisable and Branded
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Real-time analysis and dashboards
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Raw data export
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Promote positive feedback socially
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Track and trend across locations
Benefits learn more >
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Easily understand perceptions of your business and needs
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Give an easy and confidential way to engage and communicate
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Give your customers an alternative to taking issues social
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Enable your customers to promote positive thoughts socially
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Form better relationships with your customers and staff
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Increase your direct repeat business
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Additional Revenue Streams through up-sell capability
Just some areas to our platform supports your Business:
-
Consumer Insight
-
Polling
-
NPS
-
Staff Pulse & Engagement
-
Recruitment & Retention
-
Education & Training
-
B2B
-
Regulation Compliance
-
Well Being
We Enhance Communications & Engagement
With Customers You Gain:
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Greater customer relationships and loyalty
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Increase Repeat Business
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Insight into your customers thoughts & opinions
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Benchmark against KPIs
With Employees You Improve:
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Loyalty
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Recruitment success
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Retention & Productivity (reducing absence)
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Communications with the business
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Their Well Being status
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Early warning of potential issues
Using Our Insight Platform to:
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Relay concerns
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Give Suggestions
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Ask For Assistance
Statistics
Voice of the Customer
84% of businesses actively working on their customer experience have an increase in revenue
91% of customers unhappy with a brand will leave without complaining
Voice of the Employee
30% of workers are actively and continually looking for a new position
63% of companies have more challenges in retaining employees than hiring them
The no.1 reason customers leave is because they feel unappreciated
Less than 4% of customers will raise a complaint
21% increase in profits per year where there is higher employee engagement and productivity
41% decrease in absence due to a higher engaged team
Our innovative solution supports your business with analysed feedback, evidence and data - in real time
Data you can trust - so you can make the best decisions for a successful business
... Improve Your Entire Business With Our Simple, Quick & Effective Insight Platform
Many customers won't bother to explain why they no longer use your service or products, and in today's climate no one can be complacent with losing business, especially when not knowing why ...
that's why you need umbrella insight
Testimonials - so you know you can count on us
— Name, Title
Use our Platform to Understand and Adapt
to Customer & Employee Needs - FAST
Our platform gains you greater:
INSIGHT, ENGAGEMENT & LOYALTY
Drive repeat and referral business to grow your revenue
