RECREATION, VENUES & EVENTS
Whatever area of Recreation you are in knowing what your customers thought of their experience is paramount, as this governs whether they will return or recommend you
Dissatisfied customers won't bother to explain why they just won't return - and in today's climate businesses can't be complacent with losing business, especially when not knowing why?
Our unique platform means not only can we assist in obtaining these insights for you, but we can also start this insightful information collection prior to the experience, at booking, or during the experience in real-time, as well as post experience.
All responses are automatically and instantly analysed and displayed graphically, so you can quickly and easily see the health of your business, enabling you to confirm strengths in your business as well as identify weaknesses so you can improve.
FEEDBACK IN SECONDS...NOT MINUTES!
No tedious survey to dissuade your customers from telling you their opinions
Gain pure insight
ANY DEVICE ANY TIME
No app for your customer to download. Accessible in a multitude of ways, on any device at any time
Keep negative feedback out of the public eye, Protect your brand reputation
Promote your brand
All of this information is given in confidence as opposed to aired socially. There is also no need for an App, additional software or hardware and it is highly accessible. We can also have you up and running in minutes, not days or weeks.
With our platforms capabilities we can keep you instantly informed of any potential issues enabling you to address issues in real-time as opposed to post the experience gives you incredible advantages, enabling you to resolve issues real-time and thereby turning a negative experience into a positive one.
If you have more than one location you can then start to compare results of all the automated analysis. So strengths from one location can go on to assist other locations, thereby bettering your customer experiences, gaining greater loyalty and ultimately helping you retain and increase your customers.
Contact us for a free demo - our platform gains you greater
INSIGHT, ENGAGEMENT & LOYALTY
Drive repeat and referral business to grow your revenue.
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