Friends Party

HOSPITALITY

One of the largest industries due to the varied amount of businesses within it.

 

Whatever your business our platform can help you obtain customer insights others can't, as well as achieve improved engagement and increase your loyalty.

 
Knowing what your customers think about all aspects of your business is essential information.
 
As our service is highly accessible (no need for an app), there are no logins or vast quantities of text to wade through, it means your customers will find it quick and easy to express their opinions to you. Giving your customers an easy and convenient alternative to social media. 
 
This gives you many advantages as the responses are automatically and instantly analysed and displayed graphically, so you can quickly and easily see the health of your business, enabling you to confirm strengths in your business as well as identify weaknesses so you can improve.
HOTEL
PUB / BAR
RESTAURANT
THEATRE
MOVIE THEATRE

Our features help you engage and gain the insights you need

FEEDBACK IN SECONDS...NOT MINUTES!

No tedious survey to dissuade your customers from telling you their opinions

Gain pure insight

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ANY DEVICE ANY TIME

ANY WHERE

No app for your customer to download. Accessible in a multitude of ways, on any device at any  time

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CONFIDENTIAL

Keep negative feedback out of the public eye, Protect your brand reputation

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SOCIAL

Socialise your

positive feedback

Promote your brand

Unlike other services that focus on just post experience, our solution can be used 'pre', 'midst' and 'post' experience. Meaning you can identify more areas of the business plus deal with issues in real time, or even prevent potential issues happening at all.
 
Furthermore, with our alerting capabilities we can also inform you in real-time, which again means you can react instantly to any issues in your business. All of this builds a better experience for your customer, which in turn creates loyalty and recommendation, this ultimately leads to a better bottom line for you and your business.
 
Lastly, but most importantly, whilst our service is confidential, our platform enables you to retain confidentiality on feedback that is negative, whilst also enabling any responses that are positive to be marketed through social outlets such as twitter or facebook.
Popcorn Theater

Contact us for a free demo - our platform gains you greater

INSIGHT, ENGAGEMENT & LOYALTY

Drive repeat and referral business to grow your revenue.

Feedback in seconds ...

not minutes!

Instant analysis

& alerting

Stronger loyalty,

more revenue