Irrespective of the mode of transport; plane, train, coach, private car or boat they all have passengers, which all have views and opinions as to every aspect of their journey experience.
One of the advantages of passenger feedback over general consumer feedback, is that you have a captive audience who generally have time to give their opinions... if they are asked for them.
Obtain a greater level of detail understanding what vehicles may need better care, which routes have more congenial staff on them and so much more.
THE ENTIRE CUSTOMER JOURNEY
Insight throughout the entire customer experience - not just the end
Connect with your customer
ANY DEVICE ANY TIME
Don't waste money on kiosks and touch points - Be "contactless"
Customers use their own devices
FEEDBACK IN SECONDS...
No tedious survey to dissuade your customers from telling you their opinions. Gain pure insight
We also recognise that transport is not just about getting from A to B but the entire experience...
From staff, to food to retail we can give you the platform to measure this all easily.
Confirming what you are doing right, knowing where you could improve and comparing your data across your business, will make your business stronger by giving you true insights to ensure you are delivering at the highest capability.
There is also no need for an App, additional software or hardware and it is highly accessible. We can also have you up and running in minutes, not days or weeks.
Our platform is available throughout the entire customer journey giving you much greater insights into their experience than traditional surveys.
Contact us for a free demo - our platform gains you greater
INSIGHT, ENGAGEMENT & LOYALTY
Drive repeat and referral business to grow your revenue.
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