EVERYTHING INSIGHT UNDER ONE UMBRELLA

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Unlike conventional surveys, we engage in a customer centric way to truly give you the insights to help both your customers and your business.

through Better listening and engagement

gain More data to improve business decisions

achieving Greater loyalty and revenue

MAKE YOUR BUSINESS THRIVE

Many customers won't bother to explain why they no longer use your service or products, and in today's climate no one can be complacent with losing business, especially when not knowing why ...

that's why you need umbrella insight

We Help Enhance Communications & Engagement

 

With Customers You Gain:

  • Greater customer relationships and loyalty
  • Increase Repeat Business
  • Insight into your customers thoughts & opinions
  • Benchmark against KPIs

With Employees You Improve:

  • Loyalty
  • Recruitment success
  • Retention & Productivity (reducing absence)
  • Communications with the business
  • Their WellBeing status
  • Early warning of potential issues

​Using Our Insight Platform to:

  • Relay concerns
  • Give Suggestions
  • Ask For Assistance
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Understand and Adapt to Customer & Employee Needs - FAST

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HAVE YOU GOT A BIG ENOUGH UMBRELLA ...

... TO PROTECT ALL ASPECTS OF YOUR BUSINESS?

We give you a variety of options to cover every aspect of your business - and bring it ALL IN ONE ...
... ensuring you encompass insight across your whole business - maximising engagement with customers and staff 
so you can make the best business decisions to future proof your success

Quick Platform Overview

 

Availability learn more >​

  • Accessible on any device, 24/7
  • Gain responses by QR code, email, SMS, and more
  • Any Device, Any Time

Functionality learn more >​

  • Multiple Question type options
  • Upselling options
  • Sign Posting
  • Fully Branded
  • Real-time analysis and dashboards
  • Raw data export

Benefits learn more >​

  • Easily understand perceptions of your business and needs

  • Give an easy and confidential way to engage and communicate

  • Give your customers an alternative to taking issues social

  • Enable your customers to promote positive thoughts socially

  • Form better relationships with your customers and staff

  • Increase your direct repeat business

  • Additional Revenue Streams through up-sell capability

Request a Demo to find out more

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access via QR codes, email, SMS and more
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Track & Trend across Locations

Just some areas to use our platform:

  • Consumer Insight
  • Polling
  • NPS
  • Staff Pulse & Engagement
  • Recruitment & Retention
  • Education & Training
  • B2B
  • Regulation Compliance
  • WellBeing in Education & in the Workplace
Multiple Rating options
Fully Customisable and Branded

CONTACT US for a free demo

Our platform gains you greater:

INSIGHT, ENGAGEMENT & LOYALTY

 

Drive repeat and referral business to grow your revenue

and

 

Make Your Business Thrive

no app . no download . no log-in

no software . no hardware . no integration

Feedback in seconds... not minutes!

Instant analysis & alerting

Stronger loyalty = more revenue

a cost effective solution for your business

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Statistics

Voice of the Customer

84% of businesses actively working on their customer experience have an increase in revenue

91% of customers unhappy with a brand will leave without complaining

Voice of the Employee

30% of workers are actively and continually looking for a new position

63% of companies have more challenges in retaining employees than hiring them

The no.1 reason customers leave is because they feel unappreciated

Less than 4% of customers will raise a complaint

21% increase in profits per year where there is higher employee engagement and productivity

41% decrease in absence due to a higher engaged team

Use our platform to ensure you listen, act and succeed

Testimonials - so you know you can count on us

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'We understand that their mission fundamentally is to help businesses communicate better with their customers and improve their experience.  Their solution is innovative, engaging, and easy for our Members to use and indeed provides useful feedback data for our Events Team.  I am pleased to have them as an Institute Business Partner.'

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Peter Ducker - Chief Executive, Institute of Hospitality

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Our innovative solution supports your business with analysed feedback, evidence and data - in real time

Data you can trust - so you can make the best decisions for a successful business

... Improve Your Entire Business With Our Simple, Quick & Effective Insight Platform

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CONTACT US for a free demo to see how our platform can gain you greater Insights, Engagement & Loyalty